Penn Highlands Healthcare

Clinical Manager

Job Location US-PA-DuBois
Posted Date 6 months ago(9/29/2017 11:38 AM)
Job ID
# of Openings
Nursing Administration
Rotating 7AM - 7:30PM/7PM - 7:30AM
Full Time


The best of modern health care technology, plus the best of small town America!

Located in the midst of the beautiful rolling hills and woodlands of Pennsylvania, you don't have to be a native to feel at home here. No matter where your roots, you'll quickly recognize that the staff at Penn Highlands DuBois (PHD), like other residents of the community, will make you feel right at home.


Penn Highlands DuBois (PHD) offers residents of west central Pennsylvania a rare combination of technologically advanced health care in a warm, friendly environment. Widely recognized as one of the leading health centers of its kind in the commonwealth, PHD is an oasis of clinical and technical excellence, with a focus on patient-centered care. Its rural setting is just far enough from the hustle of the city life to make it peaceful, but close enough to provide easy access to sought-after urban attractions.


The Clinical Manager, an RN competent in both clinical and management skills, is responsible for supervising nursing care in collaboration with Department Directors.  The Clinical Manager is responsible for medical center operations in the absence of any other designated authority.


*Complies with PHD policies and procedures, accreditation agency requirements, and federal, state or local law and regulations

*Demonstrates competency in Clinical Manager role as evidenced by but not limited to:

  • Supervises all professional nursing and ancillary personnel rendering patient care services
  • Consistently assures that patient care is being rendered according to established standards
  • Constantly evaluates nursing staff who work on their respective shift in collaboration with the appropriate Department Director and Supervisor
  • Accurately interprets department and hospital policies for staff, patients, and visitors
  • Coordinates staffing between Patient Services departments based on patient acuity and volume, nursing availability and competency, and departmental needs
  • Adheres to established staffing, regulatory, and legal guidelines when making staffing decisions
  • Promptly initiates problem solving procedures as needed with staff, physicians, patients, visitors, etc.
  • Actively seeks solutions to identified problems on their respective shift through communication with appropriate management personnel and implements action for correction
  • Demonstrates competency in management/administrative decision making as well as clinical competency in patient assessment, clinical decision making, handling patient emergencies, and medical record documentation
  • Initiates Operating Room on-call process as necessary during “off” hours and communicates status of the pre-op patient to the OR staff
  • Visits patients regularly regarding problems related to nursing care
  • Manages patient placement based on patient requirements for nursing care with available nursing resources
  • Coordinates necessary resources between East and West Units
  • Conducts administrative quality improvement activities independently and as requested
  • Accurately documents supervisory responsibilities, such as staffing, administrative, clinical and quality assurance in the required records and log books
  • Secures equipment, supplies, and services as necessary for maintaining patient care
  • Verifies insurance status and initiates utilization review process during “off” hours

*Uses the nursing process in the delivery of care as evidenced by but not limited to:

  • Obtains patient history and conducts appropriate patient assessment
  • Collaborates with the health care team to develop and manage the plan of care, involving patient/significant other whenever possible
  • Implements appropriate nursing care to meet patient needs
  • Evaluates patient's response to medical, nursing, and other disciplines’ interventions and takes appropriate action

*Demonstrates critical thinking and clinical competency in the delivery of patient care as evidenced by but not limited to:

  • Administers medications, monitors effectiveness, and takes appropriate action as needed in accordance with policies and procedures
  • Proficient in starting and managing IV administration
  • Responds appropriately to changes in patient condition
  • Consults medical record for pertinent patient information such as diagnostic test results, physician progress notes
  • Implements the plan of care according to physician’s, nursing orders, clinical pathways, and nursing care standards
  • Appropriately delegates to and manages patient care delivered by support staff

*Manages patient teaching and discharge planning as evidenced by but not limited to: 

  • Identifies patient learning needs on admission and throughout the episode of care
  • Collaborates with health care team to develop and implement the discharge plan  
  • Prepares patient and significant others for appropriate home management regarding medications and the follow up plan of care

*Participates in the development of new staff as evidenced by but not limited to:

  • Actively participates in the orientation including cultural and social integration of new staff
  • When serving as preceptor, collaborates with staff member and director/supervisor to manage the learning process and develop individualized action plans as needs are identified

*Demonstrates professional accountability as evidenced by but not limited to:

  • Achieves educational credits to meet hospital and/or licensing/certification requirements
  • Presents information obtained at education conferences to staff members
  • Participates in the development and advancement of departmental standards, policies, and other clinical/professional initiatives
  • Conducts self in professional manner in dress, actions, and interpersonal communication
  • Assures environment of safety for patients, significant others, and coworkers
  • Informs Director/Supervisor of patient care situations and departmental problems as appropriate
  • Demonstrates effective problem solving skills for clinical and departmental issues


*Maintains current CPR, ACLS, and Comprehensive Crisis Management certifications



  • Customer service attitude required
  • Current Pennsylvania Registered Nurse licensure or Temporary Practical Permit required
  • Bachelor Degree in Nursing, Administration or related field preferred
  • Three years acute care experience required
  • Management or supervisory experience required
  • Healthcare Provider (CPR) certification required
  • ACLS certification required within 6 months of start date in department/position
  • Comprehensive Crisis Management certification required within 12 months of start date in department/position
  • Progressive and successful work history required


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